What do facility management need to do in the new normal?

The pandemic has severely impeded activities and led businesses to re-examine their working models. In recent months, businesses have been asking workers to work from home as much as possible. With the company restarting activities and returning workers to the site, the management departments are responsible for addressing safety at the workplace. Key issues which facility managers have to resolve in an effective way are linked to the suggested involvement models, partnerships with relevant suppliers and standard operating procedures for pandemic response. 

Improving Engagement With Suppliers 

The strategic benefit of interacting with an organization is achieved after around 4 to 7 years. The aim is to achieve cost savings and improve long-term service efficiency. Companies can work together with providers who are able to participate in longer-term commitments to enhance synergetic prospects. Suppliers that provide services using the self-supporting model restrict the outsourcing and simplify commitment. This model further lowers costs, as manufacturers are entitled to provide supplies at cheaper prices than third party suppliers.  

Digital transition 

As companies plan to reopen their office, the occupants should be prepared to identify their staff, clients and guests to their offices and places of business and their policies for reception. People’s standards of facilities and benefits provided by businesses increase rapidly, focussing more on health and well-being in the workplace. Using new technology, FM operators must collaborate with customers to enhance work experience and undertake fitness and wellbeing programs. 

The pandemic in Covid 19 has prompted businesses to reset their existing soft service to promote the atmosphere in their workplaces. Automation of FM market processes is increasing, from moving into operation, demand for service and maintenance to energy storage or the adaptation of the workplace. Facilities managers must use data to better decision-making, capital preparation and improve employee and consumer organizational experience. 

Reconfiguring Facilities 

There are several possibilities for the use of digital twins as we gradually re-emerge from our house. When people come to work, office spaces are expected to see a huge change. An understanding of how to restructure an office to handle the amount of room needed by any staff to keep social distance can be done by digitally changing and rearranging rooms using a digital twin. It will be essential to rapidly adapt spaces to accommodate changes in needs to minimize market risk. 

Be ready for the New Normal 

In this recession, lack of revenue is a true problem to companies; bringing people back together when it’s all over will be easier said than done. To return to a new normal — while also allowing teams to work efficiently — means understanding your facilities and spaces, and the capabilities of the technology available.  

Using Building Information Modeling (BIM) technology could allow facility management work to be continued from off-site. This process was originally developed as a tool to assist architects and engineers in creating 3D models for more efficient planning and design of facilities. It promised to be useful far into the operation of a facility, offering benefits beyond construction and design. In the last five years, the BIM model began to be used in a facility management role, and it worked effectively. Now, when combined with other technologies. This model provides a new way to work, considering the new reality. 

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