HR Priorities in 2021: Cross-training and upskilling employees

Cross-training has long been a good strategy to broaden employee capacity and maximize the use of resources. Cross-training personnel are now able to gain from business with skill needs always developing to leverage the talent available. Cross-training is one of the most effective ways of enhancing performance of both the individual and the team, driving the efficiency of employees at work.

So how can you get your staff to be trained by 2021?

Do you have any best practices to enhance its impact??

Let us examine the definition of employee cross-training in greater depth before discussing these issues.

What is cross-training?

Cross-training is the technique of training your employees to undertake several jobs, or training them to accomplish things beyond their typical functions. You may, for example, employ cross-training in order to show somebody working in the Billing Department how to work and vice versa. If there’s workforce scarcity and if one department is very busy, you can then relocate individuals from one team to another.

What are the benefits of cross-training staff?

Cross-training might appear as a huge expense, but assists your business in various respects.

By cross-training employees, you can:

Streamline onboarding: The first cross-training phase is followed by new recruits familiarized with the numerous departments which give life to your vision.

Encourage collaboration: Departmental employees may learn how their colleagues function and facilitate and improve collaboration.

Introduce agility: Let’s imagine there’s a big marketing campaign potential. Yet you’re working with a lean team. Cross-Training employees can chip in and add value to the campaign.

Improve future-readiness: This is perhaps the most important advantage of cross-training for employees that makes their staff ready to meet future challenges and possibilities.

Sustainability of business: Cross-Training staff can assist keep productivity while they wait to hire and expand.

Promote internal mobility: Wharton research reveals external employees to be less efficient and to have greater rates of leave compared to internal hiring. Cross-Training employees can move up the ladder (or transition laterally) more efficiently, improving the quality of hire while reducing your time to fill.

Promote empathy: this is not enough to emphasise – empathy is a cornerstone for good cooperation and communication at work. Nevertheless, the main feature of companies such as LinkedIn, Microsoft and Facebook is empathetic value.

This is vital since the cross-training program will not have the coordination needed to succeed in the long run without widespread support. For example, if employees believe that their employment is at risk, some people would reject cross-training projects. To address this worry, the cross-training officials must explain to the employees concerned that the program is not a job-cuts strategy. For managers, it must be convinced that the firm and the staff may profit from cross-training. They’re more willing to support it in this way.

It is also noteworthy that many cross-training programmes, since they view it as an additional task, often experience pushback from employees. One strategy to deal with this problem is to lessen the daily burden of each employee so that they can do their training. Another strategy involves providing remuneration packages and specific incentives for people who are prepared to engage. For example, a skills compensation system may encourage additional staff to engage so that support for the program is increased.

For a number of reasons, broad support for cross-training is vital. It safeguards the morals of trainees first and foremost. Second, it makes it easy for everyone to recognize that their employment are not at risk. And finally, it allows everything to go off without a hitch. In brief, your firm can assure the success of its cross-training initiatives and thereby boost the capacity of its employees by receiving everyone’s cooperation.

The leading human resources adviser in Vietnam, Talentnet employs its payroll framework with the newest technologies with a high level of protection, a strong knowledge of labour law and relevant HR solutions, making it a perfect human resources collaborator for the long-term collaboration. Contact us to learn how Talentnet can save you time, resources and find highly skilled staff ready to do your work.

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